All items are carefully packaged and shipped using Royal Mail recorded delivery. Items are generally shipped within 2-3 business days of receiving payment but due to delivery times with the postal service please allow 7-10 business days for your order to arrive.
We are not responsible for lost or stolen packages, so if you would like to purchase insurance please let us know so we can send you an invoice for the additional fee.
If you would like to have your package sent to you overnight or express, please contact us ahead of time so we are aware of the urgency. You may also note it in your order during checkout. An invoice will be sent to you for the additional charges. Your order will not be sent until the additional fees are paid.
By placing an order on Donna May Vintage, you (the buyer) are responsible for all shipping fees, all applicable customs and import fees, and return shipping to Donna May Vintage in the case of a return or exchange. This also applies to any deliveries refused or uncollected by you at time of delivery.